Privacy Policy
Effective Date: October 14, 2025
HypeTrack (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our mobile application and website (collectively, the “Service”).
By using HypeTrack, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We do not collect any personally identifiable information (PII). However, to help us maintain and improve the Service, we may collect the following non-personal information:
- Device type (e.g., iPhone, Android)
- Operating system version
- Diagnostic and crash data
This information is collected automatically and used solely for analytics and app performance monitoring.
2. Use of Custom Content
HypeTrack allows users to create custom intros and audio content. All user-generated content remains on the device and is not uploaded to our servers or shared with any third parties.
3. Third-Party Services
We use third-party services to help us operate and improve HypeTrack, including:
- Google Analytics – for anonymous usage statistics
- Sentry – for crash reporting and diagnostics
These services may collect non-personal technical information as outlined in their own privacy policies. We do not share or sell any user data with these or any other third parties.
4. Children’s Privacy
HypeTrack is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe a child under 13 has used our app and provided any information, please contact us so we can delete it.
5. Data Storage and Security
All user data, including custom audio content, remains on the user’s device and is not transmitted to our servers. We take reasonable measures to secure the diagnostic data we collect via our third-party providers.
6. International Users
While HypeTrack is developed and operated from Canada, it is available to users worldwide. By using the app, you acknowledge that your data may be processed in accordance with this policy and subject to the laws of Canada.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Service after changes constitutes acceptance of the new policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact:
HypeTrack Support Team
Email: support@kelownasoftware.com